Why you should listen

We can produce excellent analyses and build powerful tools, yet still struggle to change how decisions are made. In this conversation, we explore how we can close that gap.

Together, we discuss how we can:

• Involve stakeholders early so we build solutions that meet their needs.
• Understand the fears, incentives, and pressures behind resistance to change.
• Use personas to make our analyses, dashboards, and presentations more relevant.
• Tell clear stories that help our findings lead to action.
• Strengthen our listening, business understanding, and leadership skills as AI changes our work.

Episode highlights with timestamps

• 01:30 — How we turn data into better decisions
• 02:22 — What we can learn from Annika’s journey
• 03:48 — Why we cannot always access the data we need
• 05:09 — How we move from describing outcomes to understanding causes
• 06:59 — What we face in randomized trials and observational research
• 08:20 — Why our successful pilots do not always become useful tools
• 11:35 — How we bring the right stakeholders on board
• 12:57 — How we make our message clear
• 13:50 — How we understand incentives and everyday pressures
• 15:17 — How we create and use stakeholder personas
• 17:41 — How we develop our skills as AI changes our work
• 19:34 — Why we need to listen before we present
• 20:33 — How we build trust through human conversations
• 21:59 — What we bring to the table as humans

Links and Resources:

🔗 Connect with my guest, Dr. Annika Bergbauer

🔗 Listen to Annika’s podcast, Datenaffaire

🔗 Explore the Datenaffaire episode archive

🔗 Learn more about PSI and become a member

🔗 The Effective Statistician Academy – I offer free and premium resources to help you become a more effective statistician.

🔗 My New Book: How to Be an Effective Statistician - Volume 1 – It’s packed with insights to help statisticians, data scientists, and quantitative professionals excel as leaders, collaborators, and change-makers in healthcare and medicine.

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